Before 65 Benefits ("we," "us," or "our") is a registered DBA (Doing Business As) of Legacy Agency, LLC, a Pennsylvania limited liability company and licensed insurance agency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.
1. Information We Collect
We collect information you voluntarily provide when you request information, book a call, or contact us, including:
- Contact details such as your name, ZIP code, and (optionally) email address and phone number;
- Information about your current and desired insurance coverage that you choose to share;
- Records of your communications and consent (including consent timestamps and IP address);
- Technical data such as browser type and pages visited, collected automatically.
2. How We Use Your Information
We use your information to respond to your inquiries, provide Medicare plan guidance, schedule and confirm appointments, send service-related and (with your consent) marketing communications, comply with legal and regulatory obligations, and improve our services.
3. How We Share Your Information
We do not sell your personal information. We share information only as needed to operate our services — for example, with licensed agents acting on our behalf and with service providers (such as CRM, calendar, messaging, and compliance providers) who process information solely to deliver those services to us. We may also disclose information when required by law.
4. Text / SMS Messaging Policy (A2P / TCPA / CTIA)
4.1 Program Description
If you opt in, you may receive text messages from Before 65 Benefits (a DBA of Legacy Agency, LLC), including transactional messages (appointment confirmations, reminders, enrollment status, and service updates) and promotional messages (plan options, enrollment-period reminders, plan reviews, and educational content), only with your explicit consent.
4.2 Consent
By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of purchase, enrollment, or any service, and is collected through a clear, unchecked opt-in mechanism.
4.3 Message Frequency
Message frequency varies depending on your interaction with our services.
4.4 Fees
Message and data rates may apply.
4.5 Opt-Out
You may opt out at any time by replying STOP to any text message. After you opt out, you will receive a confirmation and no further texts unless you opt in again.
4.6 Help
Reply HELP for help, or contact us at [email protected] or (717) 807-7649.
4.7 Mobile Information Sharing
Mobile information and consent records (including phone numbers and SMS opt-in data) will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and service providers in support of our services (such as CRM, calendar, messaging, or compliance providers) is permitted only for the purpose of delivering those services to you. Text messaging originator opt-in data and consent will never be shared with third parties.
5. Cookies & Tracking
Our website may use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your state, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To exercise these rights, contact us using the details below.
8. Children's Privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.
10. Contact Us
Legacy Agency, LLC, doing business as Before 65 Benefits
100 W Millport Rd, Lititz, PA 17543
(717) 807-7649 · [email protected]